The address to send payment
Check made out to: Alaska’s Wild River Guides LLC
Post Office Box 13569
Burton, WA.
98013
The timetable of payment. We begin the planning process and we agree upon dates and trip goals. You submit your deposit check and I provide a receipt.
Going forward immediately upon receipt of your deposit I begin logistic preparations, and purchases for your wilderness fishing & rafting trip. Our floatplane and airline schedules are confirmed and groceries are repackaged for wilderness travel & shipped by barge to Dillingham. Bed & Breakfast deposits are made in towns & villages. All our gear is weighed and re-weighed far in advance to fit gear, groceries, raft, 2 guests and 1 guide into the 1200# payload of a De-Havilland Beaver float plane.
It has been very rare to have a cancellation but in the event that you must cancel at the last minute we will bend over backward to reschedule ASAP within the same season.
I am in the service business and I will go to great lengths to help you and your family and friends have the safest, most spectacular wilderness fishing adventure of a lifetime.
Cancellations and refunds are very rare but having said that: you can find the “fine print” of the policy below.
Disclaimer Travel-Related Losses
Mark Rutherford will not be held responsible for any costs for additional meals, lodging, gear, or lost income due to weather or safety delays in the course of your travel. I will not be responsible for rain, storm, flood, earthquake, nor the consequences of any other natural disaster. Nor will I be responsible for complications arising due to aviation industry schedules. For safety reasons I must reserve the right to change the trip itinerary due to safety concerns, the timing of fish runs, weather, river water level, and other significant causes at my discretion.
Refund Policy
Cancellation charges reflect the many expenses Alaska’s Wild River Guides cannot recover if you cancel, even if you must do so due to illness, injury, or personal emergencies. These fees are not meant to be punitive. The charges made reflect the expenses Alaska’s Wild River Guides has incurred in administering your reservation and planning for your participation. Please understand that once you’ve signed up, we lose the right to sell your reserved space to other individuals or groups. We recognize that the majority of those who cancel their reservations do so out of necessity. Should you need to cancel your trip, you must notify us in writing, by letter, or by e-mail immediately. Deposits are non-refundable within 120 days of trip departure date, though if you cancel within 120 days prior to trip departure date, the deposit is transferable to any other trip taken in the same calendar season, pending trip seat availability. If you cancel your trip and written notice is received by Alaska’s Wild River Guides 120 days or more before the start date of your trip you will receive a full refund less 10% of trip cost service charge.
Trips can be transferred to a friend or family member in the event of a cancellation.
WE STRONGLY RECOMMEND TRIP CANCELLATION/TRIP INTERRUPTION INSURANCE, WHICH COVERS YOUR COST IF YOU NEED TO CANCEL OR INTERRUPT YOUR TRIP for medical reasons, trip delay, lost baggage, and other unforeseen emergencies. Services such as Trip Assure and Travelex provide coverage for such cancellations.
After trip completion no refunds or credits will be given for any reason.
Cheers till we share a campfire,
Mark